Returns & Exchanges
At Las Villas Jewelry, we want you to be completely satisfied with your luxury purchase. If your piece isn't perfect, we offer a 30-day return window for items in their original, unworn condition.
Initiate Your Request
Contact our concierge team with your order number and reason for return to receive a pre-paid shipping label and authorization form.
Package Your Jewelry
Securely place the item in its original Las Villas presentation box and include all certificates of authenticity or appraisal documents provided.
Ship the Item
Affix the provided shipping label to a padded shipping box and drop it off at any authorized courier location to ensure a fully insured transit.
Quality Inspection & Refund
Once our gemologists verify the item's condition, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing